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Conversations with Tinnycua Williams, Professional Development Quality Assurance Specialist

Think Win/Win – Training Approval & Quality Assurance (QA)

Think Win/Win – Training Approval & Quality Assurance (QA)

Does this sound familiar? You are the director of a QUALITYstarsNY program and are reviewing your Aspire Staff Training Summary Report, only to notice that many of your staff members have not received training credit in key QUALITYstarsNY standards. As you consider what to do next, the program phone rings. You pick up the phone, making a mental note to follow up with your Quality Improvement Specialist later. All too often we see this scene play out…

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